Question 1

Who do you work with?

Accepted Answer

https://video.wixstatic.com/video/8e4420_c1a5c0027b9b4238a3f4ce2b4065bbef/1080p/mp4/file.mp4

Question 2

What can I expect when I work with you?

Accepted Answer

https://video.wixstatic.com/video/8e4420_a67344c2bdfc4e1eb3e65a71c06bdf28/1080p/mp4/file.mp4

Question 3

No Surprises Act

Accepted Answer

In compliance with the No Surprises Act that went into effect January 1, 2022, I am required to notify all healthcare consumers of your Federal rights and protections against “surprise billing.”

This Act requires that I notify you of your federally protected rights to receive a notification when services are rendered by a non-participating provider and provide options to receive care from an in-network provider if available. Additionally, I must give you a Good Faith Estimate of the cost of services for the duration of treatment. It is difficult to determine the proper length of treatment for mental health care, but I will do my best to provide an estimate based on the average length of treatment.

Question 4

Do we accept self pay?

Accepted Answer

Yes. If you choose not to use your insurance, have insurance that is not accepted, or do not have insurance, you have the option to self-pay. Self-pay patients are responsible for covering the full cost of the services provided.

Question 5

How long are appointments?

Accepted Answer

Appointments will be 55 - 60 minutes in duration

Question 6

Gentle Mama Counseling Fees

Accepted Answer

• One time 15-minute phone consultation: Free 
 • Initial Intake- includes Diagnostic Evaluation, 60 min: $230.00
 • Individual Therapy, 55-60 min: $200.00

Question 7

Which insurances do we accept?

Accepted Answer

• Tricare
 • Aetna
 • Cigna
 • Husky
 • Optum (Harvard Pilgrim, United, Oxford, Connecticare)
 • Out-of-Network - A(https://www.mentaya.com/patients)ccess Mentaya(https://app.mentaya.com/public/practices/rLbiXTEBYiM7M7WZWnLm/eligibility?p=7K6MS2LGseQLiLMR5mFr)

Do you have an insurance provider that is not listed? Don't worry - therapy can still be an option. Use the following link: Mentaya(https://app.mentaya.com/public/practices/rLbiXTEBYiM7M7WZWnLm/eligibility?p=7K6MS2LGseQLiLMR5mFr)

Question 8

Cancellations

Accepted Answer

There is a 24-hour notice for cancellations. In the event you miss a session without canceling, or cancel with less than 24-hour notice, you will be required to pay a fee of $100.00.

Insurances do not provide reimbursements for missed or canceled appointments. You will be responsible for the cancellation fee.

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